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Customer Relationship Management: Difference between revisions

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<accesscontrol>Main:MyGroup</accesscontrol>
= Resources  =
= Resources  =


== Resource template ==
== Resource templates ==


=== Customer (company)  ===
=== Customer (company)  ===
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[[Image:Sales project properties.png]]  
[[Image:Sales project properties.png]]  


<br>  
<br>
==Dashboards==
CRM Portal


= Sending newsletters from Catinét  =
= Sending newsletters from Catinét  =

Latest revision as of 03:02, 18 October 2013

<accesscontrol>Main:MyGroup</accesscontrol>

Resources

Resource templates

Customer (company)

  • Company resource template: Customer

Contact persons

  • User resource template: Contact Person
  • Assign the company to Company Resource property

 

Sales project

Resource template: CRM - Project


Dashboards

CRM Portal

Sending newsletters from Catinét

For now the description of how to send newsletters from Catinét is added to the CRM wiki-page, but eventually this description, should probably get its own web-page, or sending newsletters will be so integrated in the CRM system, that this section is no longer required.

Creating the newsletter mail template

Preparing the bulk mail