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Customer Relationship Management: Difference between revisions

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= Resources =
= Resources =


== Customer (company)  ==
== Resource template ==
 
=== Customer (company)  ===


*Company resource template: <span style="color: rgb(255, 0, 0);">Customer </span>
*Company resource template: <span style="color: rgb(255, 0, 0);">Customer </span>


== Contact persons  ==
=== Contact persons  ===


*User resource template:&nbsp;<span style="color: rgb(255, 0, 0);">Contact Person</span>  
*User resource template:&nbsp;<span style="color: rgb(255, 0, 0);">Contact Person</span>  
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[[Image:Contact person properties.png]]&nbsp;  
[[Image:Contact person properties.png]]&nbsp;  


== Sales project  ==
=== Sales project  ===


Resource template: <span style="color: rgb(255, 0, 0);">CRM - Project </span>  
Resource template: <span style="color: rgb(255, 0, 0);">CRM - Project </span>  
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[[Image:Sales project properties.png]]  
[[Image:Sales project properties.png]]  


<br>


 
= Sending newsletters from Catinét  =
== Sending newsletters from Catinét  ==


For now the description of how to send newsletters from Catinét is added to the CRM wiki-page, but eventually this description, should probably get its own web-page, or sending newsletters will be so integrated in the CRM system, that this section is no longer required.  
For now the description of how to send newsletters from Catinét is added to the CRM wiki-page, but eventually this description, should probably get its own web-page, or sending newsletters will be so integrated in the CRM system, that this section is no longer required.  

Revision as of 09:33, 17 August 2010

Resources

Resource template

Customer (company)

  • Company resource template: Customer

Contact persons

  • User resource template: Contact Person
  • Assign the company to Company Resource property

 

Sales project

Resource template: CRM - Project


Sending newsletters from Catinét

For now the description of how to send newsletters from Catinét is added to the CRM wiki-page, but eventually this description, should probably get its own web-page, or sending newsletters will be so integrated in the CRM system, that this section is no longer required.

Creating the newsletter mail template

Preparing the bulk mail