CATI getCallStatistics

CATI_getCallStatistics

Get call status (outcome) statistics of a CATI questionnaire.

Syntax

CATI_getCallStatistics(Qnaire_RID, CATI_IsLastCall);

Arguments

• number Qnaire_RID: is a number.
• bool CATI_IsLastCall: If this argument is set:

- True: This function will return the outcome statistics based on the outcome of the last call of each answer sheet (Outcome/Total Sheets) of the specified qnaire.

- False: This function will return the outcome statistics based on the outcome of the total call of each answer sheet (Outcome/Total Calls) of the specified qnaire.

- Default is true

Return type

Dictionary

Examples

CATI_getCallStatistics(37297375, true); // or CATI_getCallStatistics(37297375)
Result:
{
    "Answer Sheet Statistics": {
        "InterviewFailed": 3,
        "Normal": 32
    },
    "Call Status Percentage": {
        "Appointment - sure": N / A,
        "Busy": 35.7 % ,
        "Call again later (appointment)": N / A,
        "Connection reached": N / A,
        "Er allerede interviewet": N / A,
        "Firmaet eksisterer ikke/er lukket": N / A,
        "Laps - language": N / A,
        "No answer": 42.9 % ,
        "Not private household": 14.3 % ,
        "Nummeret udgået efter max. opkaldsforsøg": N / A,
        "Outside targetgroup": N / A,
        "Refusal - principal": N / A,
        "Refusal - time": N / A,
        "Respondent not available (sick, traveling etc.)": N / A,
        "Total": 100.0 % ,
        "Wrong number": 7.1 %
    },
    "Call Status Statistics": {
        "Appointment - sure": 0,
        "Busy": 5,
        "Call again later (appointment)": 0,
        "Connection reached": 0,
        "Er allerede interviewet": 0,
        "Firmaet eksisterer ikke/er lukket": 0,
        "Laps - language": 0,
        "No answer": 6,
        "Not private household": 2,
        "Nummeret udgået efter max. opkaldsforsøg": 0,
        "Outside targetgroup": 0,
        "Refusal - principal": 0,
        "Refusal - time": 0,
        "Respondent not available (sick, traveling etc.)": 0,
        "Total": 14,
        "Wrong number": 1
    }
}

CATI_getCallStatistics(37297375, false);
Result:
{
    "Answer Sheet Statistics": {
        "InterviewFailed": 3,
        "Normal": 32
    },
    "Call Status Percentage": {
        "Appointment - sure": N / A,
        "Busy": 26.3 % ,
        "Call again later (appointment)": N / A,
        "Connection reached": N / A,
        "Er allerede interviewet": N / A,
        "Firmaet eksisterer ikke/er lukket": N / A,
        "Laps - language": N / A,
        "No answer": 57.9 % ,
        "Not private household": 10.5 % ,
        "Nummeret udgået efter max. opkaldsforsøg": N / A,
        "Outside targetgroup": N / A,
        "Refusal - principal": N / A,
        "Refusal - time": N / A,
        "Respondent not available (sick, traveling etc.)": N / A,
        "Total": 100.0 % ,
        "Wrong number": 5.3 %
    },
    "Call Status Statistics": {
        "Appointment - sure": 0,
        "Busy": 5,
        "Call again later (appointment)": 0,
        "Connection reached": 0,
        "Er allerede interviewet": 0,
        "Firmaet eksisterer ikke/er lukket": 0,
        "Laps - language": 0,
        "No answer": 11,
        "Not private household": 2,
        "Nummeret udgået efter max. opkaldsforsøg": 0,
        "Outside targetgroup": 0,
        "Refusal - principal": 0,
        "Refusal - time": 0,
        "Respondent not available (sick, traveling etc.)": 0,
        "Total": 19,
        "Wrong number": 1
    }
}