More actions
No edit summary |
No edit summary |
||
Line 1: | Line 1: | ||
1. Reconnecting | ===== 1. Reconnecting ===== | ||
{| class="wikitable" style="border-collapse: collapse; width: 100%; height: 191px;" | {| class="wikitable" style="border-collapse: collapse; width: 100%; height: 191px;" | ||
Line 6: | Line 6: | ||
| style="width: 50%; height: 23px;" | Solve<br> | | style="width: 50%; height: 23px;" | Solve<br> | ||
|- style="height: 168px;" | |- style="height: 168px;" | ||
| style="width: 50%; height: 168px;" | | | style="width: 50%; height: 168px;" | | ||
Interviewer's computer get this popup while they are calling:[[image:7C03D8FC-9E3D-4AA3-B274-25A7EFE4ACA9.jpg|300px|left|thumb]] | Interviewer's computer get this popup while they are calling:[[image:7C03D8FC-9E3D-4AA3-B274-25A7EFE4ACA9.jpg|300px|left|thumb]] | ||
| style="width: 50%; height: 168px;" | | | style="width: 50%; height: 168px;" | | ||
The reason is maybe web service delay process in | The reason is maybe web service delay process in second. | ||
Press on 'OK' few time will fix the problem.<br> | |||
|} | |||
===== 2. Please try again when save status for outcome set ===== | |||
{| class="wikitable" style="border-collapse: collapse; width: 100%;" | |||
|- | |||
| style="width: 50%;" | Describe | |||
| style="width: 50%;" | Solve | |||
|- | |||
| style="width: 50%;" | | |||
Interviewer's computer get this popup while they need to set an appointment for respondent.<br>[[File:Cati-common2.jpg|300px|left|top|thumb]] | |||
| style="width: 50%;" | The reason is maybe web service delay process in second. | |||
Press on 'OK' few time will fix the problem. | |||
|} | |} | ||
<br>Category:CATI module | <br>Category:CATI module |
Revision as of 07:43, 16 June 2021
1. Reconnecting
Describe |
Solve |
Interviewer's computer get this popup while they are calling: |
The reason is maybe web service delay process in second. Press on 'OK' few time will fix the problem. |
2. Please try again when save status for outcome set
Describe | Solve |
Interviewer's computer get this popup while they need to set an appointment for respondent. |
The reason is maybe web service delay process in second.
Press on 'OK' few time will fix the problem. |
Category:CATI module