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== Problem == | == Problem == | ||
Some client computer using a fire and they can't open questionnaire template editor. Error message can be various, "Can not connect to server" or "Connection time out" ...etc and the editor applet can't load the questionnaire template content. | Some client computer using a fire and they can't open questionnaire template editor. Error message can be various, "Can not connect to server" or "Connection time out" ...etc and the editor applet can't load the questionnaire template content. | ||
Latest revision as of 04:44, 18 October 2013
<accesscontrol>Main:MyGroup</accesscontrol>
Problem
Some client computer using a fire and they can't open questionnaire template editor. Error message can be various, "Can not connect to server" or "Connection time out" ...etc and the editor applet can't load the questionnaire template content.
Known cases
Up to now , client from Coloplast network has faced this problem.
Solution
Make a rule in fire wall so that it let the editor applet (JRE) can income and outcome internet traffic.
Below is a example using Mc Afee Desktop Fire Wall 8.5
