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Customer Relationship Management

From Catglobe Wiki
Revision as of 09:14, 22 October 2009 by Catglobe (talk | contribs)

Rules of thumb

Customer (company)

  • Company resource template: Customer

Contact persons

  • User resource template: Contact Person
  • Assign the company to Company Resource property

 

Sales project

Resource template: CRM - Project

Campaign questionnaire

  • Questionnaire resource template: CRM - Campaign
  • Parent resource: sales project
  • Properties: assign the status report to Report property, sales project to Project