Calling CATI now do not require interviewer setup any extra soft such as microsip. Interviewer now simply do only on interviewer screen.
Open interviewer screen
From “My CATI work” click qnaire link to open on interviewer screen like normal
Test sound
When on interviewer screen, first interviewer need test sound and mic by click button Test sound
Click Allow to use microphone: We recommend you always allow microphone access for https://*.catglobe.com. On Firefox, you can quickly type about:preferences#privacy at address bar to go to Microphone permissions
Test sound and mic:
You can hear your voice, it’s Ok
Start call
As normal, click Start to start calling:
I you need connect to extended number, select number at top right corner
